Frequently asked questions

Answers about setup, subscription, billing, and day-to-day usage.

Getting started

How quickly can I start using Smart Inkler?

Most users are ready in 3-5 minutes after download, install, and sign in.

Which platforms are supported?

Smart Inkler supports Windows, macOS, and Linux.

Can I use a pen, mouse, and touch input?

Yes. You can switch naturally between pen, mouse, and touch based on your setup.

Account and billing

Do I need a card for the trial?

No. The trial starts without a card.

Where can I manage subscription and invoices?

In your account page, where you can switch plans, update billing, and view invoices.

What happens after cancellation?

The app remains available in limited mode, and you can reactivate any time.

Troubleshooting

The app does not start, what should I check first?

Use the latest installer, restart the app, then verify your OS is up to date.

My pen pressure feels off. Any quick fix?

Open Smart Inkler settings and your tablet driver settings, then recalibrate pressure and sensitivity.

Where can I ask for direct support?

Contact us by email. Include your platform, app version, and issue details for faster help.

Still have a question? Reach out and we'll help.